Privacy Policy

Last updated: February 2026

1. Introduction

ViVi Media and Entertainment Joint Stock Company ("ViVi Media", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect information about you in various ways, including:

Personal Data

• Name, email address, phone number
• Company or label name
• Billing and payment information
• Content you submit (music, metadata, artwork)

Usage Data

• IP address, browser type, operating system
• Pages visited, time spent on pages
• Referring website addresses

3. How We Use Your Information

We use the information we collect for:

• Providing and maintaining our services
• Processing transactions and payments
• Sending administrative communications
• Responding to your inquiries and requests
• Improving our website and services
• Analytics and business optimization

4. Disclosure of Your Information

We may share your information with third parties only as necessary to provide our services, including distribution partners, payment processors, and analytics providers. We do not sell your personal information.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to data processing
• Data portability

7. Contact Us

If you have questions about this Privacy Policy, please contact us at:

ViVi Media and Entertainment Joint Stock Company
22nd Floor, Nam Cuong Building, Nguyen Thanh Binh St,
Ha Dong District, Ha Noi, Viet Nam
Phone: (+84) 973 611 796